Privacy Policy

1. Introduction

CheckUp Asia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this policy carefully. By using our services, you consent to the practices described herein.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number)
• Date of birth and gender (for healthcare matching)
• Account credentials
• Payment information
• Health-related preferences (for service recommendations)

2.2 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our services
• Processing appointments and bookings
• Communicating with you about your account and services
• Personalizing your experience and recommendations
• Sending promotional communications (with your consent)
• Analyzing usage patterns to improve our platform
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing

We may share your information with:

4.1 Healthcare Providers

When you book an appointment, we share necessary information with the healthcare provider to facilitate your appointment.

4.2 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including payment processors, email services, and analytics providers.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and monitoring
• Employee training on data protection

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze site traffic and usage
• Personalize content and recommendations

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our platform.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us at privacy@checkup.asia.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When no longer needed, we securely delete or anonymize your data.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: