Terms of Service

1. Acceptance of Terms

By accessing or using CheckUp Asia's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and others who access or use our platform, including healthcare providers who list their services on our platform.

2. Description of Services

CheckUp Asia provides a platform that connects patients with healthcare providers across Asia. Our services include:

• Healthcare service comparison and discovery
• Appointment booking assistance
• Concierge services for medical travel coordination
• Price transparency and service information

We act as an intermediary platform and do not provide medical services directly. All medical services are provided by independent healthcare providers.

3. User Accounts

To access certain features of our platform, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

4. Healthcare Provider Information

While we strive to provide accurate information about healthcare providers and their services, we cannot guarantee the accuracy, completeness, or timeliness of all information displayed on our platform.

Users should verify all information directly with healthcare providers before making healthcare decisions or booking appointments.

5. Pricing and Payments

Prices displayed on our platform are provided by healthcare providers and are subject to change. Final pricing will be confirmed by the healthcare provider at the time of service.

Any processing fees charged by CheckUp Asia will be clearly disclosed before payment confirmation.

6. Cancellation and Refunds

Cancellation policies vary by healthcare provider. Please review the specific cancellation policy for each service before booking.

Refunds for platform fees are subject to our refund policy and will be processed within 14 business days.

7. Medical Disclaimer

CheckUp Asia is not responsible for any medical outcomes resulting from services provided by healthcare providers listed on our platform.

8. Intellectual Property

All content on our platform, including text, graphics, logos, and software, is the property of CheckUp Asia or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, CheckUp Asia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of profits, data, or other intangible losses.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through arbitration or in the courts of the appropriate jurisdiction.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the modified terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: